Got a question?
We’re here to help! Check out our FAQ for quick answers, or contact us directly by phone, email, or through our contact form.
What are the opening dates of Moulin de Chatressac?
Our accommodations are open year-round, welcoming you to Charente-Maritime in a preserved setting where nature meets history.
When can I check in and check out?
Check-in: From 4:00 PM
Check-out: Before 11:00 AM – Arrivals and departures are flexible—no specific days required.
Are the accommodations suitable for guests with reduced mobility?
Our cottages are located in a historic mill with stairs (especially for the upper floors). If you are traveling with guests with reduced mobility, young children, or seniors, please contact us before booking. We will work together to find solutions to make your stay easier.
Can I modify or cancel my booking?
Modifications: Possible by contacting us directly.
Cancellations: Conditions depend on your reservation. Please check your confirmation email or contact us for details.
💡 Tip: We recommend taking out travel insurance for peace of mind.
Still have a question?
If you haven’t found the answer you’re looking for, don’t hesitate to contact us via the form or by email.
emails : moulindechatressac@gmail.com – info@moulindechatressac.com